So You Want to Buy a Second-hand Wedding Dress?

After resisting the decision to charge for an appointment for so many years, we have reluctantly introduced a reservation fee for some appointments to hopefully avoid last minute cancellations and no-shows. Whilst we do request a fee for these appointments, we will refund this fee upon the purchase of any items in-store.

Our team of consultants pride themselves in being able to help you find your dream wedding dress! However, in order to feel truly amazing on your special day, we also work with a team of very talented independent seamstresses who can ensure you achieve the perfect fit!
As your wedding date approaches, you may have changed dress size slightly or you may even feel that you would like to make some changes to the design of your gown. Don’t worry, most things are possible!
All you need to do is bring your dress, your lingerie and shoes and our seamstresses will work their magic!

We like our brides and their special guest to come in, throw down their bags, and enjoy the exclusive use of our boutique and our undivided attention for 1½ hours.  It sounds like a long time, but trust us it flies by!
During this time, your appointment will be be split into three sections:

1. The Introductions: This is where we take a seat and get to know about how you visualise your wedding, your venue and, of course, the most important thing, your dress!  Feel free to bring your own refreshments, preferably neutral coloured, as trying on dresses can be thirsty work, We would love to offer them but at the moment we need to protect you and our staff so we are unable to offer them at this time.
2. The Dress Selection:  Once we have established your preferred styles, our consultants will begin to select four or five dresses that they feel would suit you based on your brief and your personality. Then, when our consultants have seen you in these dresses they will then use their vast experience in advising brides to suggest further styles and offer styling advice.  There is no limit to how many dresses you try on and remember to keep an open mind, as many brides fall in love with a gown they initially thought wouldn’t suit!
3. The Short List: After trying on a selection of gowns you may have one, two or three favourites.  At this point, it nice to have a re-cap and pop them on again.  This will give you the opportunity to shortlist further or maybe it will result in that magical moment when you decide you have found the one.

So you are getting married and all your friends and family want to help you make the decision on the gown! We have been working with brides since 2009 and our advice would usually be to bring a maximum of 3-4 guests to your appointment. Despite this, following the outbreak of Covid 19, we have decided to change this advice temporarily in order ensure we comply with social distancing guidelines and also to protect our staff.
Going forward, we will be offering two types of appointment – virtual appointments and in-store appointments. Should you wish to visit us in person for an in-store appointment, we would love to welcome yourself and one special person to our boutique. Don’t worry though, we are happy to set up a meeting so that your other guests can be with you via Zoom on our tablet in-store!
This brings us on to the smaller members of your family. We do usually welcome children but, given the current circumstances, we are sorry to say that we are unable to do so at this time.

We want you to feel comfortable, relaxed and also safe during your appointment. With this in mind, the first thing we need discuss at this time is face masks and gloves. For everyones safety, we ask that you and your special guest wear disposable gloves and a face mask throughout your appointment.  We are happy to provide these if you do not have any.
As far as clothing is concerned, please feel free to wear whatever lingerie you wish. Ideally it would be nude in colour but if that doesn’t work for you then go with what makes you feel confident.
We can also offer shoes for you to try on but, again, should you wish to bring a favourite pair with a heel height that you would plan to wear on your big day, then go ahead.
Finally, as we work differently to other bridal shops and all of our dresses are sold off-the-peg, we ask if you could refrain from wearing fake tan or heavy make-up. We are very relaxed here and want to see the real you so that we can really help you find a gown that is perfect for you!